
29 May 2025
From frustration to flow: Designing seamless digital journeys for patients
Navigating digital healthcare shouldn't be a headache, yet many patients face confusing, fragmented online experiences. The key to transforming these frustrations into seamless, supportive journeys lies in user-centric design and personalization. By prioritizing patient needs and leveraging technology, healthcare organizations can create intuitive digital pathways that truly enhance care and engagement.